In close collaboration with the Senior Research Executive, the Presence International Coordinator, experienced in international projects management contacts Excellence Mystery Shopping International partners concerned by the operation and sets up the starting stage of the study.

At the end of every study, Presence asks systematically for a feedback from its partners. Then Presence sends a quality statement to each of them, in order to always have the highest quality standards ever.

During the operation, Presence is your unique contact and ensures the management and coordination of the study.