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Excellence Mystery Shopping International is the unique international structure specialized in Mystery shopping studies-Client relation.

- Homogeneous and adapted methods for all countries.
- Contacts acustomed to international studies.
- Total partnership transparency.

This Work Programme is based on the excellence of Mystery Shopping services offered of the partners of the network. To conduct Presence Mystery Shopping studies on the 5 continents, each of our partners offers its expertise, market and cultural knowledge and own resources.

In France, Belgium and Luxemburg, all operations are wholly managed by Presence.
None of these operations is outsourced, particularly on fieldwork, data entry and data processing.

Our daily objective: offering you the highest standards of quality in the business.

Please feel free to consult our last surveys' results about the quality of customer greeting in : the most prestigious Avenues in the World and the Underground systems of the World. Présence Mystery Shopping (1986), the quality studies division of the Topo Marketing Group, is the French N° 1 for “Mystery Shopping” studies. Présence is the leader of an international working program entitled “Excellence Mystery Shopping International”, which includes 17 partners (independent companies covering more than 45 countries in all 5 continents), Présence has allied its skills with those of its partners to conduct this survey.

- The Most prestigious avenues in the World >> See the Survey <<
- The Underground systems of the World >> See the Survey <<

 

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offering you the highest standards of QUALITY in the business. »
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